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UserBob

UserBob

Overview

What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which…

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Recent Reviews

TrustRadius Insights

UserBob has become a cost-effective alternative to UserTesting, providing users with the ability to gather valuable feedback on their …
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Pricing

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What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://userbob.com/createTest

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is UserBob?

UserBob Features

  • Supported: Usability Testing
  • Supported: User Testing
  • Supported: Remote User Testing

UserBob Screenshots

Screenshot of Home screen

UserBob Competitors

UserBob Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

UserBob has become a cost-effective alternative to UserTesting, providing users with the ability to gather valuable feedback on their websites and applications. Many users have found this service to be transformative for their businesses, as it offers quick and high-quality feedback on web applications, helping them identify bugs and improve user-friendliness. The affordability of the service allows users to run multiple tests in a short amount of time while receiving videos of excellent quality.

One of the primary use cases for UserBob is in the banking industry. Organizations have utilized the platform to test user comments and improve the accessibility and user experience of their electronic banking services. Furthermore, UserBob has proven effective in understanding how new users perceive websites, helping businesses enhance the overall user experience. With its wide range of applications, UserBob has become a valuable tool for businesses looking to gather user feedback and make informed improvements to their digital platforms.

Reviews

(1-1 of 1)
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Philip Cortes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UserBob has been transformative for our business. We began using UserTesting.com essentially when they first launched, back in 2012 during our first startup and loved it. We recently started a new company and had new tests to run, and found UserTesting to be prohibitively expensive, and needed an alternative. With a quick Google search we found userbob, and have been absolutely blown away with it. It's the exact basics of what you need, at 1/5th the cost! We have been able to run about 10 tests in less than 3 hours. The testers are amazing in quality (equal to UserTesting.com), the videos are fantastic, and again, it's the cheapest! Couldn't recommend the service more highly.
  • Cheap, but high quality user testing.
  • Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
  • Fast.
  • The UI could use a tad bit of polish.
  • I'd pay a few extra dollars to get people in a +150k income bracket, or an even more targeted demographic than what they offer.
It's one size fits all for now. If you need someone very very specific, it may be less helpful, but those cases are few and far between. I think this service would work for 90% of user testing scenarios.
  • Amazing ROI. So much cheaper than alternatives!
Userbob has the same results, same quality testers, and is 1/5th the cost. I would go to UserTesting.com if I needed a very targetted demographic, but that's very rare.
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